How We Work Has Changed

As a result of the COVID-19 pandemic, our world has changed dramatically in many ways. One of these ways is how and where we conduct business. Businesses everywhere have started to implement remote work models in which employees rarely or are never needed to come into the office. A different work environment requires different tools […]
What is Remote Technical Support?

Before COVID-19, remote technical support providers were useful to the workflow of many IT departments. Now lets fast forward to 2022, where remote tech support is now regarded as an essential tool that companies worldwide rely on to maximize efficiency and profitability. The “remote” portion of the term alludes to the fact that technical support […]